Terms and Conditions

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These Terms and Conditions govern the booking and provision of services by Cotswold Balloons for balloon displays and associated prop hire (including but not limited to sailboards, plinths, easels, etc.) for events such as birthdays, weddings, and corporate functions.

To secure your booking, a non-refundable deposit of £50 is required immediately upon confirmation of your event date. This deposit will be deducted from the total balance.

The remaining balance is due as follows:

• If the event date is more than one month away, the balance must be paid in full one month prior to the event date.
• If the event date is less than one month away, the full balance is required immediately upon booking.

If you need to cancel your booking, please notify us as soon as possible. The deposit is non-refundable. If cancellation occurs less than one month before the event, the full balance remains payable.

 In the unlikely event that we must cancel your booking due to circumstances beyond our control, we will offer you a full refund of any payments made, including the deposit, less any costs incurred for items that have already been purchased for the event. 

The client is responsible for the care and safety of any hired props during the event. Any loss or damage incurred will be charged to the client at replacement cost.

Props must be returned in the condition they were received. A cleaning fee may be charged if props are returned excessively dirty or damaged.

Cotswold Balloons holds no liability for any injury or damage caused by the use of our balloon displays or props. Clients are responsible for ensuring the safety of their guests around our installations.

Any changes to the order (including the number of balloons, types of displays, or props hired) must be communicated to us at least one week before the event date. We will do our best to accommodate changes, but we cannot guarantee availability.

Your personal information will be kept confidential and used solely for the purpose of providing our services.

These Terms and Conditions are governed by the laws of England and Wales.

By booking with Cotswold Balloons, you agree to these Terms and Conditions in their entirety.